By: Dan Schawbel | Personal Branding Blog

REQUIRED: A Custom Facebook URL For Your Brand Name | Personal Branding Blog - Dan Schawbel

At midnight on June 13th, Facebook is releasing custom URL's for both profile and fan pages. This is a big move by Facebook and if you review their announcement this afternoon, there are a few details that you want to pay attention to.  From my perspective, this is perhaps the most important news since Google released their profile pages a few months ago.  I want to take a few minutes to go over what this means for your personal brand, the brands you associate with and, of course, Facebook.

Your personal brand

A custom Facebook URL, or http://facebook.com/YourFullName, is extremely valuable to you. First, since Google is how people find you, including the press, hiring managers, and customers, claiming the results for your name is imperative.  A custom Facebook URL will rank very high in Google and can fill up one of the results for your name.  Second, a shorter URL will be easy for your audience to remember, so if you make a presentation or you want to link to your Facebook profile, it's seamless and obvious.  Third, if you don't claim your custom URL and someone else does, you're out of luck and have almost no chance to reclaim it at a later date.

Recommendation: Friday night, June 11, at 11:01pm CDT, rush to get your custom URL and choose "yourfullname" (one word) instead of the other options Facebook gives you because it's more SEO friendly.  You can claim your user name here.

REQUIRED: A Custom Facebook URL For Your Brand Name | Personal Branding Blog - Dan Schawbel

Labels: branding, FACEBOOK, Social Media, Social Networking

I was recently asked by international employer branding news journal, Universum Quarterly, to be the guest writer for this quarter's edition.  Subscribers in HR organizations worldwide will receive the publication this week.

Universum Quarterly began in 2006 and is the world's first periodical for Employer Branding.  Each issue brings feature articles which investigate best practices and trends in employer branding, as well as examples of employer branding in action and instrumental tips for succeeding in certain industries, locations and with certain types of talent.

Organic Branding for Employers

by Craig Fisher, Courtesy of Universum Quarterly

An employer brand should be built from the inside out. Just as part of an organization's marketing message should come from its customers, the employer brand should be championed by its employees.  For better or worse, they are the vehicles by which the message will be conveyed on blogs and social networks. Smart employers will take advantage of this tremendous PR opportunity and embrace social networking, encouraging intercompany collaboration, and communication with those outside the corporate walls by their employees acting as their brand champions in social media.  The brand message itself must be authentic, unique and attractive. Job seekers today do not care about boiler plate HR selling points.  Sure, the message should be stated clearly on an effective recruiting Web site. But if it is not first conveyed to the internal employees and reinforced by meeting or surpassing their expectations, the organization will not have the brand champions it needs to convey that message online to job seekers.

Social networking at work

Organizations that place broad restrictions on the use of social media at work will soon feel the backlash in lower employee recruitment and retention. Workers at many levels these days are used to communicating and receiving information at a speed that is difficult to achieve with standard email and corporate intranets. In economic times such as these, where cutbacks are common, communication with your workforce is vital to maintain morale.  Social networking cannot only expedite communication, but also improve employees' sense of belonging and worth.

Top firms like IBM and Sun Microsystems have successfully incorporated social networking in the workplace. IBM created a wildly successful internal social network for communication and collaboration. Sun hosts a Twitter account that is automatically updated by Sun Microsystems' employee blogs worldwide.  Both companies have very clear employee guidelines about the use of social networking encouraging responsible engagement, communication, learning, and contribution.

Reach new talent Web 2.0 style

Jobseekers regularly google a prospective employer to find out what current and past employees are saying about working at that company. How do companies encourage a positive online portrayal by its workers? Social networking best practices should be taught in the workplace. Employees should be empowered to feel they are part of the positive message an employer wants to communicate. Your HR team can double as community managers by setting up employee group pages on sites like LinkedIn, Ning, or Facebook. Companies need to encourage employees to join and share knowledge. They should post helpful tips for new employees to get them integrated and productive quickly by networking with their peers and managers.

Prospective employees should be exposed to such networks to get a sense of the people with whom they will work and a feel for the corporate culture. Your new community managers can even use services like Twitter to announce updates, further promoting the brand.  With such an effort, your social collaboration will become an attractive feature to future employees. 

Control vs. respect

Companies cannot completely control what is said about them on blogs or social networks.  But viewing social media as a potential liability will not help matters. Companies who rely on simply a corporate blog or Web site to convey their message to customers or potential employees will miss the mark. Individual brand advocates within your ranks can be trained to effectively relate any message to the masses on social sites. Zappos.com is a company known for excellent customer service. However, Zappos CEO, Tony Hsieh, has said that their main focus is not customer service, but rather their internal people. That is a powerful branding statement. One can easily ask Zappos.com's employees how they feel about it, as many of them have Twitter accounts with names like Zappos_Alfred or Zappos_Lynn.

It is natural to be concerned about what may be said by employees who are laid off by their former employer. Company policies of surprising workers with news that their job has been eliminated, locking them out of their offices, and ordering them off the premises are common place. Smart organizations can avoid this PR disaster with better communication and by assisting their displaced workers.  Instead, companies should set up a network for those who are laid off and post advice and leads to assist in job searching and outplacement.  Taking this a step further, they can even organize a "pink slip" party. Set it up on Facebook and invite local recruiters and career coaches to come and offer assistance to those outgoing workers. Word gets around fast about companies who treat their people well, even in the wake of layoffs.

Reinforce the message

A company's employer brand must be authentic, unique, and attractive. To consistently have the company message positively reflected in the external comments of workers, a company must clearly convey that brand to current and new employees and work to meet the expectations set by that message. From the perspective of new recruits, there must also be a strong employer recruiting site that clearly states the message and gives a good picture of what work-life at your company is like. Many of the top corporate career sites use recruiting videos that can be viewed on site, as well as on social spaces, like YouTube. These are particularly effective when utilizing current employees rather than actors.

Creating a positive atmosphere of trust and empowerment within a workforce will help to assure that the right message is communicated online. If employers remain true to their message, the brand is built naturally from the inside out. Social media becomes less of a liability and more of a recruiting tool. Empowered employees will be the best employer brand champions.

Growing your brand with social media

. Determine your authentic, unique and attractive brand message.
. Convey the message to employees and on an effective recruiting web site. Meet the expectations it sets.
. Embrace social networking in the workplace.
. Empower your people to champion your brand through social media.

Craig Fisher

Owner Principal A-List Solutions
Dallas, Texas, US

Craig Fisher has more than 18 years experience in sales and is a specialist in IT recruitment.  He is the co-founder of A-List Solutions, a full-service staffing and recruiting firm for management and IT professionals. Craig is also an avid blogger.

A-list Solutions is a full-service staffing firm providing permanent and contract placement services for management, marketing, and IT positions to organizations of all sizes. They consult with both job seekers and employers on branding strategies that utilize social media and web 2.0 technology.

Headquarters: Southlake, Texas, US

Labels: branding, careers, Employer Branding, FACEBOOK, Hiring, LinkedIn, Recruiting, Social Media, Social Networking, Twitter, web2.0

Personal Branding.  Do those words make you cringe?  Let's choose something else like, Name Equity.  Whatever term you use, it's really all the same thing.  Mitch Joel posted a great article today on his blog that clearly illustrates the current need to take control of your online persona.  No matter who you are, or what you do, with today's technology there is no excuse for not having a good handle on your personal brand, and a substantial contact network to back it up.  I'm not just talking about people in the technology industry, or in marketing, or any of the industries you might associate with social media, networking, etc.  I am talking about you: manager, college student, stay at home mom or dad, accountant, fireman.

Can you conceive of a situation where you might actually have to ask people for help?  Or want to promote something?  Anything?  Garage sale?  Sell your house?  Help your spouse or kid find a job?  Raise money for a sick friend or relative?  You can certainly get on the phone and call people, or send out a group email to all your friends and contacts.  But most people, without the benefit of a social network, don't have the network power to make the kind of difference that can be made with a healthy group of online contacts.

If you have an established brand that people can find on Google, your chances of building a substantial network, getting a better job, getting venture capital, whatever, are increased exponentially.  People online will network with people they can "check out".  Employers will hire or recruit people who "check out" in a Google search.  People will offer assistance to you if you are active on social networks and have a trustworthy "brand".  But if someone goes online to Google you and all they turn up are some old high school photos that someone posted of you on MySpace or Facebook, well...

Here is a quick tip.  It's sort of the essence of branding.  Many of us have common names, or names that would compete with more famous or prominent folks of the same name online.  So find your niche (a word, or two words) and associate it with your name wherever you choose to place your brand.  My name, for instance, is pretty common.  There are hundreds or maybe thousands of people online with the same name, many of whom are more famous or more public a figure than I.  So everywhere I put my name online, every social media spot, blog post, directory, whatever, I always put what I do and list my web sites. 

Many people don't like to write anything about their work on social media sites because it is supposed to be social, right?  Wrong.  If you don't associate your name with the things you want to be known for, something that is specific and not too generic, you are doing yourself a disservice.  Google Craig Fisher and you will find me.  But I'm not right up there at the top.  However I'm in the recruiting business.  And I help companies and people to brand themselves better online so that I can more easily match them up together.  And my web sites where I write about all this are Fishdogs.com and AListSolutions.com.  So Google Craig Fisher and Recruiting, or Craig Fisher and branding, or Craig Fisher and Fishdogs or Craig fisher and A-List, and the results are much more satisfactory.

This exercise is not only an ingenious way to get people to Google me, it also demonstrates that if you, Jane Jones of knitting fame, pair your name continuously with something online that you would like to be known for, you are well on your way to creating a brand for yourself.  Now don't forget to be consistent, and genuine, and helpful, and informative, and creative, and knowledgeable...

Personal Branding Is Not An Option - It's Crucial To Success

March 26, 2009 5:58 AM

Posted by Mitch Joel

More layoffs. Giving back bonuses. Fewer work days to save the company from firing people. Doing the job of the three people that were let go in your department. Not hiring the five people you were thinking about hiring. Trying to find a job in this climate.

Whether you are an employee in a big, medium or small business, or an entrepreneur, or about to enter the workforce, never has it been more important to understand the power of having, maintaining and developing a strong personal brand. Never before has there been more ways for you to connect and build your personal brand through digital channels.

Never has a simple search on Google been able to tell us more about a person, who they are, what they do, and why they matter.

What does Google say about you?

If brands matter more than ever (and they do, just ask Apple, Starbucks and Twitter), then the ability for individuals to build a personal brand has never been more important. Maybe the idea of "branding yourself" seems ridiculous. It's not. It's a subject that famed management guru and author of the best-selling business book, In Search of Excellence, Tom Peters, first tackled in 1997 for an article in Fast Company magazine titled, The Brand Called You.

"Regardless of age, regardless of position, regardless of the business we happen to be in, all of us need to understand the importance of branding. We are CEOs of our own companies: Me Inc. To be in business today, our most important job is to be head marketer for the brand called You. ... You're every bit as much a brand as Nike, Coke, Pepsi, or the Body Shop. To start thinking like your own favourite brand manager, ask yourself the same question the brand managers at Nike, Coke, Pepsi, or the Body Shop ask themselves: What is it that my product or service does that makes it different? Give yourself the traditional 15-words-or-less contest challenge. Take the time to write down your answer. And then take the time to read it. Several times."

Peters gave us the beginning of an insight: like big corporate brands, all of the people we connect with have some kind of similar emotions and thoughts when they think about us as people. That mental tattoo that our personas and reputations create in their mind's eye is the essence of our personal brand.

But Peters wrote this in a world where individuals were limited by how they could spread their personal brands - the Internet was just taking its commercial shape in 1997. Now, in a world of Blogs, Twitter, Facebook and LinkedIn, our personal brands are resonating 24-hours-a-day, and the content we put in there and link to says more about who we are, as individuals than any one-page resum� ever could.

There's a small caution.

People working on their personal brand sometimes seem a little snake-oil salesy-like. They would state that they were working on their personal brand in a way that made it look like they were trying too hard. They were the same kind of people who manoeuvred through the local chamber of commerce event dumping business cards in any available and open hand No need to be that person.

The amazing thing about developing your personal brand online in social networks and by blogging, is that you can hone in on connecting with those that have shared values and similar interests.

One of the best places to get started is a search engine. Start looking for blogs in your industry, and start following some of the more notable people on Twitter. After you get a feel for the type of content people are publishing, you can dip you toes into the personal branding waters by leaving comments on those blogs or spaces. You can even go neck deep and start your own blog to demonstrate your own, unique, perspective.

Personal branding and the new media space creates a unique and mutually beneficial relationship. Anyone can express who they are to the world. And, if you're not sure what you have to say that is unique and different, just remember the immortal words of Oscar Wilde: "Be yourself, everyone else is already taken."

Labels: branding, careers, FACEBOOK, Job Hunting, LinkedIn, marketing, Social Media, Social Networking, Twitter, web2.0

Sometimes its who you know and who they know.  Last summer I was introduced to the president of The Loomis Agency, Mike Sullivan.  Maybe re-introduced is more accurate.  We first met years ago at the wedding of mutual friend, Lauren Mulkey.  Now Lauren, in her business development capacity with Loomis, a 20-year old Dallas creative firm, was getting us together again to talk about some ideas to get Loomis more brand recognition in Social Media.

Like many companies, Loomis was sort of half way into social media.  But Sullivan knew they could do more.  And being a brilliant executive, he consulted with people who had expertise.  And he also talked with me.  I had a couple of suggestions that they actually put into practice with great success.

Loomis had a few things going for them that I suggested he take advantage of.  One of those things was numbers.  They have a pretty good sized team.  I recommended getting everyone in the shop to get on LinkedIn and Facebook to help Loomis establish a presence there.  From an SEO standpoint, having all those users with Loomis as their current employer, and with links back to the Loomis homepage, LinkedIn and Facebook would be a great asset and would give them additional Web real estate at a very affordable price.  

Mike Sullivan himself is a pretty dynamic guy.  So I also suggested a targeted company blog with Sullivan being very visibly involved.  I thought that would be enticing to both prospective clients and prospective employees.  It also gives the current staff a solidified vision straight from the top. 

Recently I caught up with Mike to see how his plan was coming along.  I knew Loomis had done a great job with their revised blog.  And I had seen a viral holiday video they produced that was a stroke of genius.  So I was curious to get his feedback on the impact social media branding has had on Loomis.

Me:  This summer we met for a brainstorming session about corporate brand marketing through social media (social networks, corporate blogging, personal branding of employees, etc.)  What ideas from that meeting have had an impact on your strategy?

Mike: First off, I've encouraged all of our team members to get on LinkedIn and Facebook and begin using those tools actively. We've created a company presence in both those places, as well. We've used both tools as a means for generating traffic to our blog site, and I've noticed that it seems to have improved search results for our company.  If you search "Dallas ad agency," for example, we've moved up quite a bit.  Depending on the day you search we pop up just above or below the fold.  I believe that's largely a function of the increased social activity of our team members. 

Me:  What new steps have you taken to boost your brand awareness?

Mike:  I've personally built a fairly tight LinkedIn contact base. I think I have somewhere around 290 professional contacts, and most of my team members have fairly large, but tight, contact lists as well.  We have extended the distribution of our regular monthly e-newsletter, "Off The Chain," to this group of professional contacts.  I think our total team member list is somewhere in the neighborhood of a couple thousand contacts on LinkedIn.  Of course, we have an opt-out option, so we are not engaging in SPAM tactics.  But, we've received a ton of positive feedback on the content of the e-newsletter and I know it's been forwarded to others.  We used this tactic to launch our "sock puppet" video during the holiday season and that video was ultimately viewed by more than one million people.  Again, the content was the rocket fuel for that, but the initial LinkedIn database was the launch pad.

Me:  How has this new approach complimented your more traditional marketing efforts?

Mike:  I think that's just what it is-a complement to the traditional business development work we've done for years.  We still do all of the traditional stuff-OB calling, direct, networking-and the social networking and blogging has been an excellent overlay for that activity.  The goal is to show up in as many places as we can, and this helps us accomplish that with limited resources.  We're exploring other ways to use the social tools, as well. For instance, we are putting the final touches on our first monthly podcast this week and will be distributing that the way we've distributed our blog and e-newsletter.  The social sites will play a big part in that distribution.

Me:  Has this had an impact on your efforts to hire or retain talent? 

Mike: It certainly has been great for hiring.  We were fortunate to be in hiring mode recently and found several excellent candidates through LinkedIn and hired two of them.  We always prefer candidates who come with a referral from somebody we know and trust, and both of these panned out that way.  The interesting thing is that one of the hires came directly from a referral through one of our team member's LinkedIn contacts (2^nd degree).  If it hadn't been for that tool, we would never have found that particular candidate.

Me:  What kind of feedback have you received?

Mike:  It's been excellent.  Certainly, great content drives the best feedback. A really good blog post or something like our sock puppet video garners attention and generates a lot of positive feedback.  With respect to the video, we had people calling and e-mailing from all over the country.  That was fun and effective, and we plan to do it again. Of course, we've also had a lot of companies contact us asking if we can do videos for them. 

Me:  After your research and experience in the process of social brand marketing, what advice would you offer to other business owners and executives?

Mike:  First, just be sure to get in the game and encourage your staff to get out there and represent you.  Old school thinking tells people to stay away from this stuff during work hours, but I think nowadays our professional and personal lives are blended to the extent that it simply doesn't make good business sense to try to restrict social networking activity during business hours.  Encourage it, and recognize and reward those who do the best job of it on behalf of the company.  Writing good blog posts and making smart use of social networks requires good thinking. 

Second, stay current because it changes fast.  Twitter is a new frontier for us, as an example.  It feels like that just popped up and we're already playing catch up.  But I know a lot of people swear by the results they are seeing with it.  Staying current also requires a forward-leaning disposition as a company.  It needs to be an encouraged activity.

Finally, it still all comes down to quality content.  Are you communicating something people want to hear, read, or watch, or not?  The marketplace will vote as it always does.  Be sure to use the right side of your brain when you're leveraging all this left-brain technology!

Labels: blogging, branding, Employer Branding, FACEBOOK, LinkedIn, Recruiting, Social Media, Social Networking, Twitter, web2.0

A big question I am often asked about Micro-Blogging service, Twitter, is simply this, "So what do you do on Twitter, just tell people what you're doing?"  And my answer is usually, "No".  I use Twitter to network with early adopters and people all over the world who have similar interests in social media and web2.0 technology.  I post helpful links about careers, employment, and job searching.  And I use it to promote my blog, where I write about using those technologies for recruiting, career branding, and employer branding.  I also use Twitter to promote my company, A-List solutions, a full service staffing and recruiting firm for management, marketing, and I.T. positions.  (how about that shameless self promotion!)

One of my Twitter networking friends, who I originally met through a recruiting network, is Susan Kang Nam.  She is what I like to call a social media darling.  She is a master networker with a knack for recruiting, collaborating with the top players in social media and recruiting.  She supports her sister's boutique, Pink Olive Inc. based in NYC, where she uses various social media tools to network and build relationships with customers, vendors, and community organizers around the world.  Susan also has responsibility on the boards and committees of numerous groups and associations related to social media, recruiting, and careers.  You can see a full bio of her at her Google profile page: http://www.google.com/s2/profiles/117560664691580702505 

When we talked last week about ways to encourage more participation in a Twitter networking group that she runs on Talentbar.com,  she told me that she had been invited to sit on a panel at the upcoming BlogHer conference.  She thought this was slightly ironic because she doesn't have a blog.  In January we had talked about her plan to start a blog and she told me at the time that she hadn't done so yet because she was still finding her voice, -deciding on the right content, key players, and collaborators- to present persuasive information that is original and unique to readers. 

Susan excels at the concise format of micro-blogging, which, with the help of Twitter, has become the hottest new form of blogging.  The BlogHer panel she has been asked to sit on is a "micro-blogging" panel called "Is MicroBlogging the Key to MommyBlogging Bliss?".  But she is still working on the idea of a real blog.  She has encouragement from blogosphere luminaries like good friend Chris Brogan.   But she is in no rush to set one up, having such enthusiasm for twitter (She's happy to be a micro-blogger) offering values & engaging in interesting dialogues via tweets.

Still she joked, in a tweet she sent to me after our call, that she doesn't do that much creative writing.  I tweeted her back with a gentle nudge and she responded the way I would expect her to.  By writing something so useful that I wanted to blog about it.  She posted the following note on Facebook shortly after our exchange.  It's a great lesson for would-be bloggers.  And it is great info for anyone wondering what this Twitter thing is all about, highlighting some of the multiple ways that it is useful. 

Why Tweet? Tweeting for 5 reasons so far...

  By Susan Kang Nam

Thursday, February 19, 2009 at 2:23pm

Encouraged by my latest "tweet" from a twitter recruiting pal Craig Fisher, I decided to "practice" my creative writing on this post via FB notes today. His tweet to me was:

Fishdogs (Craig): @PinkOliveFamily (Susan) That's crazy. You are plenty creative. It's like anything else. Research + Practice makes perfect : )

Ha! So as much as I'd like to believe that I am a creative writer. I solely admit I am not. However, here is my further attempt to continue writing and exploring via this post.

Many ask me why I "tweet" and there is no short answer for that obviously. To be honest, from the beginning it was just another tool ~ an exploratory tool that I have used after hearing it from a couple of recruiters over at recruitingblogs.com back in late June of '08.

I tweet for the following 5 reasons:

1. Content: Initially I came to twitter to review and correspond with other recruiting professionals to share content. I find some of their links that they share online quite useful i.e. Fistful of Talent to various other recruiting bloggers that showcase their knowledge and thoughts. I also came in initially to reach out to other pink olive customers and to provide value i.e. Tory Johnson over at ABC news Good Morning America, Women for Hire CEO - as her little one was a fan of pink olive boutique in east village location. I was happy to reach out to other Pink Olive customers and give information back to my sis Grace Kang, founder/owner/designer for Pink Olive Boutique. Other contents I valued overtime include Social Media in general, Marketing sources as well as reaching out to mainstream media professionals (i.e. CNN, Wall Street Journal to Governor of Massachusetts Deval Patrick etc and the list goes on and on). As I continue to look out for my next executive recruiting position I'd like to continue to explore connection via Twitter and find it worthwhile. In the meantime, appreciate sharing contents via peeps I follow on Twitter.

2. Contacts: As I started to lead a club called Boston Salty Legs Career Club, I have utilized all social media tools including Twitter to reach out and get referrals for our membership roster. I found it quite helpful and the contacts I have made via twitter has been phenomenal. Of course, I talk about Chris Brogan quite often however since I have the great opportunity to meet him via his New Marketing Summit I have been in awe of what he has brought reference to contacts I have made via Twitter. I highly recommend following him on twitter if you have not yet to recognize the "value" that he brings to connecting with professionals all over the world utilizing this platform. And yes I would not have had the opportunity to connect with someone like Tory either if it wasn't for our tweets shared back in October of '08. Currently I have little over 4400 followers and I am humbled by what they know and share (even funny jokes really helps - that reminds me - can't forget about @animal - aka recruiting animal ;P).

3. Presence: At Jeff Pulver's SocComm summit I had the opportunity to share my thoughts via being part of his twitter team in NYC. At the Summit, many mainstream media industry moguls spoke on topic of "presence" on social media. I highly recommend to attend his next SocComm2 Summit in June and continue the conversation on various topics. The topic of "truth" from Fred Wilson was an eye opener for me for sure. His thought processes intrigued me.

4. Branding: There has been lots of tweets regarding Branding lately and I hope to explore more on this topic as I am not 100% clear on both personal or professional/employer branding. I'd like to "think" that I know what exactly it means to brand yourself using twitter however that topic is open for more to come.

5. Fun: I know we speak of ROI for everything ~ however twitter is also about having "fun" engaging in conversations while making an impact in this "new" social media world. For good example, Jyl Johnson Pattee and Carissa Rogers, founders of MomITForward and #GNO have done a great job energizing the 200+ mommy professionals providing "fun" content on Twitter along with their efforts to reach out. Their mission is "to change the world one mom at a time." achieving that by 1) strengthening women, 2) helping them become the best moms they can be, and 3) providing ideas, opportunities to, and recognition for carrying out the Mom It Forward mission in small and large ways, locally as well as internationally. I am in awe of their efforts & energy and I do my best to join their #GNO hashtag party in Twitter every Tuesday night from 9PM EST.

As a micro-blogger, I am happy to share content, RT contents, making contacts, defining presence, learning about branding and having fun utilizing this tool. It helps me to pinpoint what I'd like to get out of for that day. Usually I'm on from 5:30-9:00AM on weekdays to engage in conversations (except this week I am "suppose" to be on vacation ~ so I have been on more often than usual ;P). On weekends it really varies. Sunday early mornings are an interesting "time-frame" to tweet.  Why?  Hmm, that can be another post.

So, why do you tweet? :) What drives you to use this platform over others out there, not to mention already "addicted" to twitter ;P

Susan
On Twitter
@pinkolivefamily
@shuffergreene (for #GNO ladies and gents)
@saltylegs (private for members and guest speakers/ update for the club)

Labels: blogging, FACEBOOK, MicroBlogging, Social Media, Social Networking, Twitter, web2.0

One evening after our team lost the Orange Bowl I was trying to explain to some friends why I like Facebook.  None of my guy friends that were here had FB accounts, but a couple of their wives did.  Well, that's a problem right there.  They (the guys) perceived FB to be kind of a chick thing.  And it is.  And it isn't.  Well, it is, but it's so much more than that. 

The next day was my birthday.  It was my first time to experience a birthday Facebook style.  And wow!  I received literally dozens of happy birthday wishes.  And while that is novel, it's not really a convincing reason to jump on Facebook.  Some people (not me) might get dozens of calls or emails on their birthdays without the help of Social Media.  But it gets more interesting when you consider that I have not seen many of these people since the 1980's.

For many, keeping up with even very close friends can sometimes be tough.  But after my wife set up a Facebook account for me and coaxed me into participating I found that I was able to keep up not just with close friends, in a manner that email or other online communities never afforded, but people from my distant past began to emerge.  The initial reaction to this can range from mild trepidation to "oh, hell no!".  But you soon realize that this is a really cool time warp that will open parts of your mind you forgot you ever had.  And these memories, even the worst ones, have mellowed with age.  The result is nothing less than cathartic. 

To be fair, there is more to Facebook than just the "thanks for the memories" aspect.  You can promote your business, events, charity, or band.  You can organize groups to virtually any purpose.  And you have a built-in focus group to utilize any time you have an idea.  But, as demonstrated by a question I posted on Facebook (shown at the bottom of this post), the most beloved aspect is the trip on which this application can take you.  Not to be overly dramatic, but it's fairly magical. 

There is a good reason Facebook is the among the fastest growing social networks in the world along with micro blogging community, Twitter.  But where Twitter is used by early adopters and cutting edge marketers for up to the second news and opinions, and your network is filled with mostly people you met online, Facebook continues to be more of an amazing adventure into the past.  And that's a good thing. 

Not surprisingly, considering the current economy, Facebook has become a giant neighborhood hangout.  Singles and couples alike opt to stay in and spend time trading stories, jokes, photos and videos with ghosts from another time.  As the presentation attached below says, "If you're not on Facebook already, then you're likely to be getting on it pretty soon."  Then you'll have to worry about Facebook time management.  I won't lie, it's addicting.  But after all, what if someone told you they had built an actual time machine, and you could load it on your laptop?  That's exactly what Facebook has done.

Switched.com put together a comprehensive starter kit that is great for FB newbies as well as savvy veterans called Facebook 101: 25 Tips and Tricks .  I have reproduced it here as a Slideshare presentation just below.  If you are still hesitant about Facebook after reading this post, then I'll only say that you don't know what you're missing.  

Find me on FaceBook at http://facebook.com/profile.php?id=1167766436

Craig wants to know what you love about Facebook. I'm putting something together for the skeptics. Let me hear from ya! 4:55pm - 15 Comments

Tracy at 5:30pm January 10

Getting back in touch with college and H.S. friends that I haven't talked to in many many years!

Holly at 5:34pm January 10 via Facebook Mobile

Agree and freakin Jr. High! Plus it gets so hard to pick up the phone with busy schedules so it is nice to stay in touch and know what everyone is doing. Gives you insight into personalities as well.

Cari at 5:38pm January 10

Staying in touch with people you know who you haven't seen in forever; having "conversations" online with friends who live far away; I work in education, so I can also stay in touch with former students now that they've graduated; my cousin and I have reconnected more thanks to FB and email -- normally, we're all too busy but this is perfect for quick opportunities to catch up!

Pete at 5:44pm January 10

If your putting together a ppt, send me a copy. I'm getting similar skepticism on my end

ReChelle at 6:08pm January 10 via Facebook Mobile

Remembering the good old times you may have forgotten.

Lance at 6:14pm January 10 via Facebook Mobile

Craig, FB has given me the opportunity to reconnect with friends in ways Myspace could not. Not only have I reconnected with friends from our class, I have reconnected with friends from work places, Skate World (where I was a DJ)and other schools; but most importantly I have made a few new friends as well!
Hearing about friends daily experiences on FB has also given me the chance to share things going on in my life. Sometimes we need jokes, sometimes we are frustrated, sometimes we just need to vent, or maybe even need a car repair. With being able to talk and share with so many friends at one time we can all have a chance at being better friends and even a chance to help someone when they are at a cross road. Thanks for the question Craig, I have been surprised at level of response I have received and recommend FB! -Lance

Jim at 6:45pm January 10

Just yesterday I found a bunch of guys I was in the Military with.

Joshua at 6:56pm January 10

Ticking away the moments that make up a dull day
You fritter and waste the hours in an offhand way.
Kicking around on a piece of ground in your home town
Waiting for someone or something to show you the way.

Craig Fisher at 8:13pm January 10

Thank you Josh for the "timely" Pick Floyd reference.

April at 9:08pm January 10

It's like "December Mail" everyday, all day long... News & pictures from old friends in your inbox constantly. Or a continuous "This is Your Life"

Eric at 11:12am January 11

For me.. Each and every person I have as a friend has impacted my life either directly or indirectly. You might say that they are part of who I am. It's nice to be able to bridge the separation via technology. I'm inspired by and enjoy each person and their story. Plus it's "FUN".

David at 9:37pm January 11

Over the course of time we lose touch with a lot of folks who have in many cases meant a great deal to us. I've lost addresses in moves, in computers that have crashed without back-ups, and in the case of my year books, and high school pictures, those memories were lost in a house fire. Facebook is a great way, perhaps the best way today, to recapture, reconnect and rediscover many of those people and memories that were lost.

at 2:05pm January 12

It brings Longhorns & Sooners together...if only for a brief moment. I still feel so dirty.

Labels: FACEBOOK, Social Media, Social Networking, web2.0

Social media sites are fast becoming the go to outlet to compliment a marketing campaign.  Companies of all sizes are embracing the technology and the ability to interact with their audience to boost sales and enhance marketing.  But as I stated in a previous post, Employer Branding with Web2.0 & Social Media, HR and PR departments are lagging far behind.  Those responsible for a company's image, apart from sales, and product or service marketing, should be at the forefront of the company's efforts in the online arena.

We have already seen two recent cases where a company's reputation can be hurt quickly by the viral spread of stories or video posted to networking sites like YouTube, FaceBook, LinkedIn, MySpace and Twitter.  The cases of KFC and Motrin are now well documented.  Just do a google search on KFC and rats, or Motrin and Twitter, and you'll see what I mean.

My question, apart from the obvious effect of tarnished reputation and loss of market share, is how does this effect the morale of existing employees, and the interest of perspective employees, of the companies who own these brands?  Motrin responded with an apology and stopped running the offensive material.  This was material that was meant to be good marketing and ended up as a PR headache. 

CV Harquail at AuthenticOrganizations.com has found a nice presentation that illustrates the basics of reputation management.  She points out in her article, Online Reputations and Authenticity a few keys that can be derived:

* Many managers and management scholars are unaware of how important an organization's online reputation management is to the organization's overall corporate identity, the organization's corporate social responsibility efforts, and the organization's employer branding.

* Managers who remain ignorant of blogs, or twitter, or whatever online tool is being used to discuss an organization, do so at their organization's peril.

• Although online reputation management seems to be taken seriously only by those in social media and marketing circles, an organization's online reputation can influence everything about how an organization is perceived . When you consider how perceptions of an organization affect how every stakeholder in the organization's circle responds to the organization, you can begin to imagine the power of an organization's online reputation.

And, if that is not enough to get you to pay attention, think more selfishly about your own 'brand'. Online reputation management is also critical to individuals- as any teenager on Facebook can tell you.

Four points made nicely in this presentation - That we all should use online reputation management tactics to:

1. Offset negative content by promoting what is good, and true
2. Take ownership of your reputation in (yet) another medium,
3. Address negative feedback in a constructive way, and
4. Be open and transparent - and authentic - in your communication and self-presentation.

Labels: branding, Employer Branding, FACEBOOK, Hiring, LinkedIn, marketing, Social Media, Twitter, web2.0

Great post from CareerFire.com

by GUEST BLOGGER on JANUARY 4, 2009

Today's career environment is different, at least for the information workers. What's different is that there are more ways to influence getting a job than in the past. You probably already know that the old saying is true: "it's not what you know; it's who you know." Well, the people you know has expanded a bit, thanks to social networks, and what people know about you has grown, too, thanks in part to the various tools you can employ in social media.

What follows are some ideas on building your online presence with your career in mind.

Your Blog Is A Resume

If you've not considered this yet, let me explain that my blog has been responsible for HUNDREDS of inquiries over the years. Why? Because people who might want to know about using video, or blogging, or making podcasts, or tying this all together into a strategy see examples, almost daily, of what I think, what I know, and how I've accomplished some of this in my own life and career.

Blogging about this stuff is like writing out my experience for a resume line by line. (Only less boring).

Use These Tools For You

The story of our work lives, and the story of what we do after work when we're expressing our passion can now be captured in ways we didn?t have available to us before. With free tools, free or inexpensive distribution, you can share your accomplishments with the world, and with Google, which most prospective employees use as a matter of course these days in their hiring diligence.

Elements To Consider

Once you start thinking that way, about your blog as a way for people to know more about you, what you stand for, who you are, you might consider doing a few things.

• Consider adding a picture of you on the main page. I admit that I take this to the extreme, but whatever. You won't ever NOT recognize me at a conference or a social event, and that's my goal.
• Make your ABOUT page robust. I write a lot about who I am, where to find me, what I am passionate about, and other things on my about page. In my case, I even have a speaking page, so that people know what I speak about at events (or some of what I speak about).
• Make it easy to contact you. My email is right there on the blog, as well as my phone number. People use them both all the time, and these bring me interesting opportunities that don't always land in the comments section.
• Consider WHAT you talk about in your blog. Even if you don't consider your blog your resume, Google will help your prospective employers figure out your web presence.

The Social Media Resume

Listing your previous jobs and titles is not nearly a full picture of who you are, what you know, what you're capable of, and who you know. There are other ways to do this. You might want to give more thought to posting more information about you online. There are ways to do this that don't seem as threatening to current employers, by the way.

If you haven't considered using LinkedIN, that's a baseline. But LinkedIN is still a resume of sorts, only with a few (really useful) features added in. LinkedIN can be explained to wary employers as a way to network with fellow professionals in your field and to find people who share interests. But don't stop there.

A few people have talked about a social media resume. My first exposure to it was Bryan Person's post about it, with a link to his own social media resume. I've not employed this specifically, because I feel my profile on LinkedIN covers all that ground, but I could see someone choosing to split out their professional credentials from their social media experience, and then this would be the right tool.

Social Networks for Networking

First, I have to say that I have a problem with the notion of traditional networking, in the social sense. I perceive networking to mean those cocktail gatherings where you stand around and ask each other what you can do for each other. Though I understand it's usually genuine in intent, I've rarely found the right kind of relationship by doing the cursory dance at these events. Too shallow for my tastes.

Online social networks are different, insofar as we have the opportunity to know more about someone through repeated interactions. If you and I are friends on Twitter, I get to see what you deem interesting enough to post into a box. If we're friends on Facebook, I might learn a LOT about your interests and the like from what you put on your profile, which groups you belong to, your other posted media.

One more thing about Facebook: the repeat question of whether or not it's for business is only coming from people who aren't in there messing around with it. It's not the best thing in the world for businesses, and I can tell you lots of things I hate about it, but it's a way to find a more enriched profile of someone than what you get on LinkedIN, and that's the value statement there.

I think social networks, blogs, and all these various places like Seesmic, Utterli, Flickr , are great touchpoints to understanding someone's personal interests, tastes, and learn about their professional proclivities as well.

The Bonus Round

You might consider putting up a video about yourself. There's something different and more intimate about making video, and people can see even more about who you are, how you act, in a video.

One friend, Ben Yoskovitz, made a startup out of the idea of video in recruiting. It's brilliant, really, because it adds that piece that's missing.

And making video isn't especially hard these days. You can use a Flip video camera and pop a video onto YouTube without a lot of effort.

Now, making a GOOD video is another matter altogether, but then you might consider getting some help from a local expert. I've got friends in video all over the place, so if you want a little help with that, let me know.

A Note About WHERE To Find Jobs

This has changed a great deal over the last few years. Popular blogs and websites now have their own job boards (37 Signals, TechCrunch, and tons of other places, for instance). It's not just the world of Monster or HotJobs. Now, people and individuals are becoming hubs for jobs. Oh, and don't forget Craigslist.

At any one time, I have someone pinging me for either a social media position that's open, or a software engineer, or someone with an Internet skillset that isn't easy to find by sifting through resumes. So, be attentive to that as well. Sometimes, jobs aren't circulating in the traditional places, so the folks who might want to find you, are the same ones spending time online.

This post is part of a series by Chris Brogan, a social media expert, and is taken from his eBook titled Using the Social Web to Find Work.

Labels: blogging, branding, careers, FACEBOOK, Flickr, jobs, LinkedIn, Resumes, Social Media, Social Networking, web2.0

If your company's HR department is not already utilizing Web 2.0 tools and Social Media to market the company to job seekers, it should be. A new report by Gartner, Inc., shows that even though corporate marketing and web strategies are embracing social media, HR departments are generally slow to align with those efforts for the purpose of employer branding.

Job seekers today research companies the same way recruiters research job seekers.  They look at what other people are saying about them on social media, blogs, and other Web 2.0 outlets.  HR Organizations who don't attempt to control their employer brands online are missing a great opportunity and run the risk of missing the most sought after job candidates.

A recent study by Potentialpark Communications, a Swedish-based research and consulting firm, surveyed 1,800 U.S. students and recent graduates in an effort to identify the leading corporate careers sites.  Rusty Weston wrote an article about the study, Checking Out the Best Corporate Careers Sites, that states:

"about one third of the rated companies use videos to present possible future colleagues, a walk through the office or the day-to-day work," says Potentialpark's Magdalena Knott. "The use of blogs, pod casts and web casts has not advanced too far until now, but the importance is rising."

The Top 10 U.S. Corporate Career Websites

by Potentialpark Communications

1. Deutsche Bank

2. Microsoft

3. BCG (Boston Consulting Group)

4. Merrill Lynch

5. Accenture

6. Charles Schwab

7. UBS

8. Booz Allen Hamilton

9. Intel

10. Bertelsmann

The Gartner report concludes that "By 2011, Organizations That Do Not Manage Their Employer Brands Effectively Will Fail to Attract Key Talent.

"Organizations are investing significantly in adopting marketing and sales strategies for social software, and Gartner predicts that by 2010, more than 60 percent of Fortune 1000 companies with Web sites will have some form of community that can be used for marketing purposes. Although many organizations hasten to adopt and exploit social computing in marketing, sales and customer support roles, Gartner has found that HR tends to lag behind."

According to Gartner, the first step that organizations need to take is to understand what is being said about them on social networks and informally benchmark this against competitors and peers, as well as companies that tend to lead in this area. They need to be prepared for candidates to enter the recruitment process with a much-deeper understanding of the organization than would have been expected previously. The organization must also look at new ways of improving its image online."

So where is an HR organization to start?  UK-based Web 2.0 development firm, Organic Development, offers these suggestions.

5 ways social media can benefit an Employer brand

1) Blogging is a great way of building up your online presence and generating awareness of what it is like to be employed 'on the ground' within a company. They help the business engage with candidate and employee audiences directly. Moreover, with blogging comes the opportunity to 'comment', where readers can actually speak back to the business, giving their opinions and input: free market research.

2) Engage and respond to feedback. Responding to your candidate and staff opinions makes for a stronger relationship, gaining your customer's trust and understanding. If people say good things about you, say thanks. This shows that they are genuinely being considered and their opinion matters.

3) Recruitment and HR Managers should welcome social networking sites such as Facebook, Linkedin and Myspace into the workplace. Not only are they tools for colleagues to recruit, promote HR policies, interact with employees and build relationships with each other but having them viewable by the public makes the company seem more approachable and engaging. Many companies are now using these sites already to recruit new members of staff, search for new business or to induct new team members.

4) Advanced search facilities allow people of all interests and niches to find and target what they are looking for quickly and easily. New and evolving audiences can be identified and reached without spending a penny.

5) If you create media that people enjoy and find useful in some way, they are likely to pass it on. Therefore, it is worthwhile seriously thinking about how social media could be incorporated into your business. The beauty of the concept is that through processes such as word of mouth, making a success of social media means sooner or later your audience will start to do the work for you. "

Blogger beware!  Corporate blogging has its pitfalls.  In an article written by Forrester Research analyst, and co-author of the book, Groundswell, Josh Bernoff comments on the recent Forrester survey that showed Only 16% of online consumers who read corporate blogs say they trust them.  Bernhoff says, "This means that if you blog, your goal should be to create a blog about which people say "I like that - I don't think of it as a company blog." For the most part, that's a hurdle you need to jump to gain their trust. I don't mean to hide who is writing the blog. I mean it has to be more about your customers than it is about you."

The survey, and Bernoff's comments, are geared more toward corporate marketing efforts than employer branding.  But the lesson is good for both.  The job candidates you are seeking are savvy.  They do read blogs and utilize social media.  So relying solely on a blog for your HR and employer branding is not advised.  Nor is posting the usual HR propaganda.  Get your real employees involved and make your message transparent and believable.  And use that content in conjunction with social media to create an organic source of top job candidates.  Give them a real face to associate with your Employer Brand.

You can find more great articles for Career and Employment at the A-List Solutions Weblog

Labels: blogging, branding, careers, Employer Branding, FACEBOOK, Hiring, jobs, LinkedIn, marketing, Social Media, Social Networking, web2.0

I have a problem.  I really like Twitter.  And you should too. 

In my quest to learn and pass along personal branding tips I have experimented with all kinds of tools.  I firmly believe you need a good blog to help establish your personal brand.  But you need to get people to read it.

In addition to consistently posting Pulitzer quality articles about your area of expertise or interest, you need to utilize the most effective  Web 2.0 tools to generate traffic for your blog.  And right now one of the best tools for that is Twitter. 

Not familiar with Twitter?  I hear a collective groan from the existing Twitterers and Tweeps out there (skip to "Tweeting is fun" below).  I won't spend too much time explaining what Twitter is.  Suffice to say it's like public instant messaging where you update those who choose to follow you about what you are doing, reading, find interesting, etc. in 140 characters or less.  Mahalo has a comprehensive guide here.

LinkedIn and Facebook have similar "what are you doing" updates.  But I found that my blog traffic increased dramatically once I began following people on Twitter who in return followed me back.  I occasionally post my blog updates to Twitter and I have my blog url listed on my Twitter profile page. 

Tweeting is fun.  Maybe too fun.  I'm pretty new to Twitter and decided to jump in with both feet in the spirit of good research.  And I liked it.  I caught myself sneaking in updates during breaks from Tivo or movie watching.  I even joined a Ning network group called Twitters Anonymous!  Gasp!  And then someone invited me to a local Tweetup, and...I went. 

Being a career sales guy I've been to lots of networking events, most of which were fairly useless and pretty lame.  But this Tweetup was different.  It was hosted by Forrester Research, who's marketing conference was going on nearby at the Gaylord Texan.  However at least half of the 50+ people who attended the Tweetup were just area twitterers and social media fans.  The topics of conversation were about Twitter, Tweeting, Social Media, and how all this is effecting marketing and business. 

I met some great people, including such Twitter and social media luminaries as Jeremiah Owyang (@jowyang - see top photo above from the event, he recently won the 2008 Personal Brand Gold Award by Dan Schwabel, congrats!) , and David Armano (@armano) .  I even made a silly name tag to wear that looked like my Twitter profile so tweeps would remember me.  And of course I took a stack of business cards. 
 

And guess what, my Twitter following grew and so did my blog traffic. 

Twitter has also helped me grow my networks on both Facebook and LinkedIn.  If you use the Twitter application on Facebook you can kill two tweety birds with one stone by simultaneously updating both.  And both Facebook and now LinkedIn have apps that allow you to feed your blog updates directly to your respective profile pages.  Do this and many more readers will peruse your bloggy blog, provided you are writing that Pulitzer quality material, or at least something interesting, informative, or funny.

I can't wait to post an update about this on Twitter!  Tweet me @fishdogs -CF

And now here are a whole bunch of helpful links about Twitter...

Labels: blogging, branding, FACEBOOK, LinkedIn, Social Media, Social Networking, Twitter